Mocha Fest (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mochafest.com, and use our services, including SMS communications.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and payment details
• Address (if provided)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device type and operating system
• Referring website and search queries

1.3 SMS Communication Data

• Your mobile phone number
• Message content (limited to service-related communications)
• Message timestamps

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To process transactions and send order confirmations
• To send promotional and marketing communications (with your consent)
• To send event updates and notifications
• To respond to customer inquiries and provide support
• To comply with legal obligations

3. SMS Communications & Compliance

By providing your phone number and opting into our SMS program, you consent to receive text messages regarding event updates, promotions, and exclusive offers. You can opt out anytime by replying “STOP” to any message. Standard message and data rates may apply.

4. How will not Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we will not share your data in the following cases:

• Service Providers: We will not share data with third-party vendors who assist us with payment processing, email/SMS communications, and event management.
• Legal Compliance: If required by law or to protect our legal rights.
• Business Transfers: If Mocha Fest undergoes a merger, acquisition, or asset sale.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking the “unsubscribe” link
• Opt out of SMS messages by texting “STOP”

To request changes to your data, please contact us at support@mochafest.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies.

8. Children’s Privacy

Mocha Fest does not knowingly collect data from individuals under 18. If we learn that we have collected such data, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have any questions, please contact us at:

• Email: support@mochafest.com
• Phone: 1 800 458 2099
• Address: Sunset Destinations and Events INC. 2598 E Sunrise blvd fort Lauderdale, FL 33304, USA

By using our website and services, you agree to the terms outlined in this Privacy Policy.